Computer Repair & Support Services
In Galena, OH
Appointment Only
302-310-9747 or Email Me
General Information
About
I have a passion for helping people with computers! I run the business from home so I’m able to charge lower prices while still providing a professional level of service. Learn more about my qualifications here https://feoletech.com/about.
Terms of Service & Payment
Terms of Service must be signed before services can be rendered https://feoletech.com/terms-of-service.
A secure invoice powered by stripe.com will be sent to your email address upon completion of service. Paypal, debit, and credit cards are accepted.
Hours
Generally I’m available any time during the day from 10am to 6pm. However please contact me first if you need to drop off a computer as I may be out doing work and unavailable at that moment.
Services
PC Software Troubleshooting
For Virus/Malware Removal, Blue Screens, Error Messages, Startup Problems, and any other software issues.
Computer Drop-off
- $54.99 total, though it could be less if it is a minor problem that is easily fixed.
- By Appointment only (please contact me to arrange an drop-off time).
- Minimum $19.99 evaluation fee which is waived if repair is completed.
- If there would be additional costs such as a part replacement, you would be notified first for approval. Recommended for severe problems or if onsite and remote support is not ideal.
Onsite Support
- $19.99 hourly.
- Maximum cost of $99.95 and no cost if the problem is not resolved.
Remote Support
- $19.99 hourly for remote (over the internet) support.
- Maximum cost of $99.95 and no cost if the problem is not resolved.
- Only available if your computer has an internet connection.
- You will need to install Teamviewer, a free remote connection program: https://www.teamviewer.com
- I may need to run long scans that can last for many hours during which time I am just waiting for them to finish. There is no charge for these times.
Time Estimate
2-7 days for drop-off, some more serious pc issues will require this service as onsite support would be prohibitively expensive.
1-4 hours for onsite work
1-4 hours for remote support
Hardware Upgrades and Replacements
Upgrades and Replacements
- Memory upgrade $39.99 Installation + Price of Memory. Includes verifying and testing memory to ensure compatibility.
- Hard Drive $49.99 Installation+ Cost of Hard Drive (around $69.99) + Cost of Copying over files and installing any operating system and programs (up to $69.99)
- Laptop Motherboard Replacement $79.99 + Cost of Motherboard (between $24.99 and $149.99 depending on model)
- Laptop Screen $39.99 + Price of Screen (typically between $49.99 and $119.99)
- I need to look at the laptop first to identify specifically what kind of adapter and screen is in use on your model. Then I can order the part and you can decide what shipping you would prefer.
Time Estimate
These do not include shipping time to receive the part being upgraded or replaced.
Hard Drives – 2-3 days depending on operating system and file transfer specifications
Motherboards – 1 day
Video Cards – 1 day
Ram testing, replacement, and additions – 1 day
Laptop Screen Replacement – 1 day
Installations and Configurations
For Installing/upgrading to Windows and Linux operating systems
Copying Windows installations to larger or smaller hard drives while keeping all files and settings
Setting up hardware such as printers and wireless networks
